Every student and employee have their own user account with Wepa, you can also print as a guest with limited features. Use your student ID or employee ID card at a print station to access your account and files ready to print. You can also use the Wepa mobile apps (either Android or iPhone) or the Wepa website to prepare files for printing. You should transfer money into your account before printing. That can be done online, at a print station, or using mobile apps. The Circulation desk has printing cards that you can purchase that will allow you to print without having to load any money into your account. The Reference desk will have the cards to use if you want to pay cash without buying the print card. If you want to use a credit/debit card to pay for a one time printing, it will have a surcharge for jobs that are under $5.
Forms of payment may be limited to Credit/Debit Cards and PayPal. Other forms, like Venmo or Apple Pay, may be available only when using the printing account to transfer money over.
Accessing the account the college has made for on the Wepa website, or the Wepa app, or the print station (without using your ID card) requires you to log in through Microsoft Online (same as your Self-Service log in). On the Wepa website and Wepa app, select Grossmont-Cuyamaca College District to log in. Do not try to log in without selecting the college first. Log in online at https://www.wepanow.com/login
Username: firstname.lastname@gcccd.edu or firstinitial.lastname@gcccd.edu
Note: Usernames are sent to new students in the Welcome email
Password: Is sent to new students in the Welcome email. Continuing students use your old password or 6 digit date of birth. Passwords need to changed on the first log in.
You can create a personal account as well as a Guest. This personal account will be able to be used at other colleges and universities that have Wepa services.
Printing can be done without an account using a flash drive or a cloud account (ex: Google Drive).
Cost per page
An additional 40 cents may be added to print jobs under $5 if you pay with a credit/debit card at a print station. This is only when paying at a print station and not when you add money to your Wepa account with a credit/debit card.
You can purchase Print Cards from the Circulation Desk or Cashier's Office with cash. The cards cannot be reloaded. You can check the balance here: Wepa Print card. You can also pay with cash at the second floor of the library when a reference librarian is there without buying a print card.
To request a refund please email help@wepanow.com and provide the username associated with your Wepa account along with the title of the document that you are requesting a refund for. If you do not know the title of the document, you can log into your Wepa account to access your document list to see the titles of all the print jobs you have done. The list of documents is available for about a week. After that, it will be removed.
*Please allow 2 – 3 business days for the refund to reflect to your bank statement, depending on your financial institution. *
